Self-managing a home care package

In 2020, Mable commissioned me to interview clients about their experiences self-managing a home care package. Critical findings were not made public because they were ‘commercial-in-confidence’.

I undertook the current research project in a voluntary capacity because an honest public discussion about self-management needs to include what is good and not good about self-management.

South Eastern Primary Health Network

Dr Russell asked families to describe their experiences visiting an aged care home. They were asked:

What do you like about the aged care facility (or facilities) that you visit? What don’t you like about the facility (or facilities) that you visit?

If you could change ONE thing to improve services in aged care facilities, what would you change?

What do you like about the physical environment (e.g. rooms, lounge, dining
room, outside area)?

How could the environment be improved?

What do you like about the personal care (including the medical and nursing care)?

How could the personal care be improved?

What do you like about the services (e.g. meals, laundry, hairdressing)

How could the services be improved?

What do you like about the activities?

How could the activities be improved?

What things reassure you that residents are safe in the aged care home?

In 2017, the research was published with funding from South Eastern Primary Care Network.

Royal District Nursing Service

In 2009-2010, Dr Russell undertook two consultancies for the Royal District Nursing Service: (1) An analysis evaluation data of a model of care to improve care for people living in the community with dementia; and (2) An analysis of qualitative data exploring people’s experience of wearing compression stockings to prevent leg ulcer recurrence following venous leg ulcer healing.